PANEL: QA & Training, Tips, Tricks and Best Practices to Reduce Risk

Quality assurance and training are necessary to ensure success and empower your telecommunicators. Listen, learn and ask questions from industry leaders as they discuss tips, tricks and best practices to maximize your training and quality assurance programs. In an environment that is full of risk and liability Carol, Mark and Daniel will share their experiences that will enable you to empower and motivate your team members. Together we can build training and quality assurance programs that reduce risk to your agency and telecommunicators!

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