All-Star Academy: Phone Skills Secret Sauce #dentistry #podcast

Learn More: https://www.allstardentalacademy.com

Heather Nottingham, co-founder and VP of training at All-Star Dental Academy, joins Alex Nottingham JD MBA for the podcast. Alex discussed the confusion between All-Star Academy, the cooking show, and All-Star Dental Academy, and decided to have some fun with the podcast. Alex and Heather discussed how to build a "recipe for success in a dental practice," with Heather talking about her love of cooking, and the variety of "recipes" and systems that All-Star Dental Academy uses in their training.

Key Highlights
01:26 Creating an All Star System for Dentists
02:46 The Benefits of Following a Recipe for Success
04:12 Strategies for Providing Consistent and Adaptable Customer Service
05:32 The Great Call Process
10:14 Establishing a Personal Connection with Patients to Increase Engagement and Appointment Bookings
11:34 The Great Call Process and Other Recipes for Successful Patient Experiences
12:49 Case Acceptance Training and Team Training
14:46 Discussion on the Benefits of Team Feedback and Training for Consistent Results

Subscribe & Follow!
• Apple Podcasts: https://podcasts.apple.com/us/podcast/dental-all-stars-dental-practice-training-systems/id887322180
• Spotify: https://open.spotify.com/show/7CAKkvNddKTuRK1pmfAbDP

Additional Resources
• Learn more about the All-Star Practice Growth Summit: https://www.allstardentalacademy.com/live-event
• PODCAST: Boost your Phone Skills with "Share the Sizzle"
https://www.allstardentalacademy.com/dental-training/phone-skills-share-sizzle/
• Free Training Webinar: Dental Practice Excellence
https://allstardentalacademy.com/free-training

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