How To Cooperate With Htek

We are devoted to provide the best products and services to our clients at all times. From this video, you’ll know how to contact us and report issues, and how we’ll solve them for you.
0:00 -Overview
0:54 -Using Our Official Website and Wiki(Wiki, Download guides and firmware, Find answer in FAQ)
4:36 -Using Service Desk (How to apply for Service Desk Account, The advantages of using the Htek Service Desk)
6:51 -How to Report Issues (How to report bugs to Htek, How to report new features to Htek, How to report hardware issues to Htek)
9:45 -Htek Internal Support Process

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