Allstate -- Richard Mattes & Dianne Burns being trespassed --- ACTING IN BAD FAITH

They decided to surprise our shop with an inspection with an adjuster that was banned from the shop for various reasons including her ethics as an adjuster as well as her lack of knowledge on proper repairs and desire to steer insureds away.

Richard Mattes manager / supervisor at Allstate insurance showing his willingness to act in bad faith and neglect insureds during their claims.

They thought they'd bring the customers to the shop and pressure us to go against company policy allowing banned adjusters.

When I tried to help the customers and perform a Virtual Assist Richard Mattes continued to act in bad faith and then told the virtual assist adjuster to not handle the claim.

Richard Mattes also admits that we are on a list where we are NOT allowed to get virtual inspections while other shops are allowed.

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