WEBINAR | Is Self-Checkout Dead? How consumer sentiment has shifted in 2024

Take a deep dive into the topic (still) splitting retail, with special guests from award-winning supermarket chain Longo’s.

Self-checkout remains the hottest topic in retail. So, we thought: why not ask customers what they think?

In 2023, we ran the exact same study, and in this session, you can discover whether consumer sentiment has shifted in 2024 amid the 100s of think-pieces and news stories. You might be surprised to see how the media and the masses differ.

We’re delighted to be joined by Bill Zachopoulos, VP Store Operations at Longo’s. The award-winning Canadian grocer brought in self-checkout based on customer feedback, and Bill will share what the company’s seen post-implementation…

During this webinar:

• See 2024 trends in self-checkout and how consumer attitudes may have moved in the last 12 months

• Discover what separates good and bad self-checkout experiences and what consumers expect from retailers

• Put your questions to our experts and Longo’s, and hear how you adapt to consumer expectations

Тэги:

#Retail #Self_checkout #Customer_Feedback

Скачать видео