CNA / PCT Tips for Nurses: How to Treat Nursing Assistants

What about the nurse who thinks she knows it all but, doesn't participate in patient care but, still get a paycheck. The one who conveniently goes for lunch when the work is about to start.

We have one PCT who is really lazy. During a rapid response, I asked her to do an EKG and she said "I have back" meaning she didn't work that end of the unit where the rapid response is. The next day, I had 5 patients and they all needed antibiotics and blood. One of them who literally takes 20 minutes to go to the bathroom and had to have someone stay with her. The same PCT said "who's up front that could do it" when I asked. Well, the front PCT was sitting in back with her. That PCT got up immediately because he's not lazy.
The PCTs are in a union. When the same PCT slept through a flipping code, we were asked "how do you know she was sleeping? Did you call her name? Did you tap her shoulder? Was she snoring?" ...All things to back the offender at all costs. I'm at my wit's end with this one. Management can't do anything because of the union.

5 patients. Add 10 more.

i like the definition of boss and leader.. :3

I'm a PCT and I've wanted to quit my job so many times. The patients are not the problem. Most of the Nurses were mean bullies who talked down to the PCT's. Very toxic work environment because of the Nurses' superior attitude towards the PCT's.

Don’t RN’s have to do the same tasks as cns’s ?

I’m a PA and till this day, I still remember the days when I was a PCT. I trust my pct’s more than my nurses. I defend my PCT’s more than my nurses because these people always have my back with all my patients no matter what. I love my pct’s, I can’t do my job without them, they’re my eyes and ears, so I constantly have to remind them how valuable and important they are to me.

I think you are the only nurse who does that

Thank you,I become a cna 2 years ago but I don't do it no more because I was feeling so frustrated ,unappreciated,and exhausted. You give me hope again and I will do it again,tomorrow I will go to get my BLS (mine expired three months ago) and I will go to renew my certification .I wish a nurse like you! (I;m 45 years old)

This video should be shown at every Nursing school/program I'm America!! A lot of nurses just dont give a damm for cna's and yes alot of them do think they are better and speak to cnas as if they are stupid. CNAs are not stupid, anyone with a brain can be a Nurse. It's just that some people could get their nusrsing school done and some dont. CNAs are just as smart. They just dont have the title of an RN. In fact some cna's know more than the nurse. Doctors and nurses dont always save lives. CNAs do too. The CNA's are the ones that know the patient/resident best.

In my country is the contrary , NA thinks superior of themselves and they enjoy doing nurse job but when they told to do their job they start complaining

The CNAs where I'm at are never in the rooms, argue about any task that's delegated to them, and they all sit with each other braiding each others' hair.

When I've raised concerns, I'm told by administration that they have too many patients and don't get paid enough.


True story ...

Hey hun thanks for making this video I think that it should be required watching for every single RN course. I also think that problem that we have with the baby boomer generation coming into nursing homes is going to get worse. And I believe that once it gets worse all of these care facilities are going to be thinking we don't have enough CNAs we probably should have paid them more. But by then it's going to be too late

CNAs are nurses! They do the brunt of the real work and deserve far more respect and recognition than they evrr get!

Constantly telling my cnas that im here to help if they need it. Change pple frequently if they don't have time. Some cnas on differant halls even come tho me for help if they feel their nurse isnt approacjable. But here lately ive had cnas with the worst attitudes who i find hiding not doing the work they are supposed to or sitting down with a call light going off. I answer call lights but i have 30+ pts to pass meds to so i cant do it all and when i see lights going off and them sitting down while im swampped and its just frustrating. Most cnas i can get alone with but what do you do about the ones who wont do their jobs or have attitude problems if you ask them something?

God I wish my nurses were THIS nice. Mines has that "I dont care about you" vibe.

I am a retired/disabled RN. During my career I always worked, and treated others as a team.
I believe that people are equal with the differences of education and experience being the main difference. I know that I didn’t appreciate or tolerate doctors or higher degree nurses acting superior to me or others.

Of course you have to take into consideration the personality and work ethic of others also.
Many times I have surprised CNAs by helping them when needed.
You have been giving the same “tips” as I have worked by and encouraged other nurses to follow.

Thank you for helping me calm down. I am a CNA and am getting nervous for my new job. Thank you!!!!

This almost had me tears. I’m currently studying for a final in my first semester of nursing school and I’ve been loving all of your videos. Working as a CNA is so hard and I often feel over worked and under appreciated. Having a nurse who helps me and makes me feel like part of a team means everything to me. I hope to one day be a kind, humble nurse who continues to treat everyone with respect.
Thank you.

Thank u very much ma’am I wish one the nurse could understand this

Nursing assistants are sometimes unappreciated.

Here is a huge tip from a CNA of 6 years. Please as a nurse do not point out what I missed during my shift. Example a busy CNA taking care of patients and not being helped by nurse to answer call lights say do not forget to clean wheelchairs and charting. This really upsets CNA when nurse or DON did not answer one call light

Nurse and director of nursing you all make are job harder when you will not answer a call light and allow it to go off till a CNA answers them all. CNA knows when you are busy or lazy we are not idiots

This is so appreciated. Thank you.

I’ve just become a PCT while in nursing school. Many of them were PCTs before becoming an RN and they say it makes you a better nurse with so much humility to have that kind of foundation.

Love hearing this however wish more nurses/drs/therapist and PCAS INCLUDED at my job would be this way with everything going on you would think that we could all show appreciation for eachother uplift eachother as a team but everyone forgets housekeeping and dietary dieticians etc who work the floor 6+ days

None of my classmates from prerequisites wanted to be CNA. They said you don’t have to be CNA to become RN, which is true. They also think that they don’t have to do any dirty work as a RN, but that is not always true.

I am an LNA and I went into this job to give support and prayers to nurses through the holy spirit with the work I do for nurses. I can't say I feel like I deserve better if I am doing jesus's work.

Yes, great advice!

You are so amazing. I am a PCT and going to my nursing school but this video and your words are so humble thank you 🙏

This is a great video! I've been a CNA 3 years now. It has its bad days. Some nurses need a reminder that they signed up to take care of people! That includes helping changing a patient and cleaning them up.

I'm so glad to have worked as a PCT before becoming a nurse. It will help tremendously

I am currently going through this. Some nurses I can approach and talk to and others are just rude and love to micro manage me.

This is very valuable information. And what you are saying is exactly what is in my heart, as I have for a long time been aware of and sensitive to the CNA.🙂

I’ve had 12 patients all to myself one night and half of them were total cares and one nurse was so rude to me and none of the others ever helped me. I love my job but geez there are so many lazy nurses I’m just tired of hearing “oh it’s okay the cna can do it!”

Wow! Thanks for the concern. I am a retired cna. From Texas

I am on my level 4 CNA but am getting worried of this comments over here,,but am getting strong to chase that dream

Thank you for appreciating your CNAs! We go through SO much!!

I have a bit of a different problem I do all of this that you mentioned but my nursing assistants complain because I don't socialize with them when I am working. I struggle with this because I am more of an introvert and when I am busy I have a hard time stopping what I am doing to leisurely talk to them. Is this critical to my relationship with my nursing assistants? Do you think I should try to cut time out of my day to socialize with them? I would talk to them if we took lunch breaks at the same time though

Thank you! I've worked with some really rude R.N.'s

You are so kind and sweet thank you for this video I wish all nurses should this kind of compassion toward the CNA’s

As well as having a good working relationship with your helpers It doesn't hurt to have one with the patient/client. Treat them as human first. Just like you would with coworker.
I have worked with doctors who remember every person's name even if you are just an assistant.
Some people have compassion and treat the whole team equally. Even the person cleaning the bed.
Especially the people who clean the bed. They are as an integral part of the team as anyone. Beds don't make themselves. Patients don't walk themselves. They don't feed themselves. They can be difficult. Confused.
They can snap.
I've had some incredibly rude patients. Vulgar. I've had some horrible verbally abusive human beings as patients. 3% dispicable patients who had no idea how to even be polite. verbally abusive. insulting. mean and horrible.
I used to cater to these types. Now, I won't. I won't tolerate mental manipulation by patients.
One minute they are yelling obscenities and the next playing the victim role. I seem to have a target on my head that says, i need a rotten manipulative patient today.

Im a CNA (2) and its hard😐🤨

Thank you for this video in an cna and appreciate this so much thank you ❤

Thank you for that 🎉😂❤

STNA here (in Ohio nurse aides are state tested nurse aides). I work 2 12 hour shifts a week while going to nursing school. The job can be extremely rewarding but also extremely stressful at the same time. Being short staffed also takes a toll.