Salesforce Agent for RingCX [8 minute demo video]

Most contact centre agents are managing a range of applications whilst trying to speak to your customers. With RingCX from @ringcentral we can make life easier for your team by embedding an agent into a CRM experience, like we see here with Salesforce.

Not only do you get to work within the Salesforce environment, reducing employee effort, the integration can work alongside your data, providing screen pops, writing back data & ensuring that your team have a full view of the customer across all contacted channels thanks to the omnichannel capabilities of RingCX.

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#ringcentral #ring_central #unified_communications #telephony #networking #quality_of_service #8x8 #zoom #video #webinar #allthingscx #customer_experience #CX #UC #UCaaS #CCaaS #telecommunications #contact_centre #contact_center #microsoft_teams #teams #salesforce #SFDC #CRM

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