Professor Jochen Wirtz

Introducing Professor Jochen Wirtz 5:55
Introducing Professor Jochen Wirtz Professor Jochen Wirtz 1,574 5 лет назад
Master Class: Service Robots & AI 25:36
Master Class: Service Robots & AI Professor Jochen Wirtz 4,591 4 года назад
SEARA- Introduction to Platform Business Model-Prof Jochen Wirtz 53:38
SEARA- Introduction to Platform Business Model-Prof Jochen Wirtz Southeast Asia Research Academy 211 3 года назад
Master Class: Managing Customer Loyalty 51:19
Master Class: Managing Customer Loyalty Professor Jochen Wirtz 2,484 3 года назад
Master Class: The Service Revolution & Its Implications for Strategy 1:04:19
Master Class: The Service Revolution & Its Implications for Strategy Professor Jochen Wirtz 1,534 1 год назад
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls 1:01:09
Master Class: Service Quality - The Gaps Model & Diagnosing Quality Shortfalls Professor Jochen Wirtz 8,240 3 года назад
Value Creation in Service Economy 34:45
Value Creation in Service Economy Hendra xyz 957 3 года назад
Master Class: Improving Service Quality 28:16
Master Class: Improving Service Quality Professor Jochen Wirtz 4,690 3 года назад
Master Class: How to Improve a Service Culture Fast 30:25
Master Class: How to Improve a Service Culture Fast Professor Jochen Wirtz 1,977 3 года назад
Philosophical Aspects of the Formation of the European Union 1:09:43
Philosophical Aspects of the Formation of the European Union The Institute of World Politics 201 9 месяцев назад
SaaS Financial Model Tutorial | Scaling a Software Startup to $1 Billion 1:37:54
SaaS Financial Model Tutorial | Scaling a Software Startup to $1 Billion Eric Andrews 187,287 3 года назад
Job Promotions: Tips from a Distinguished Professor | Prof. Ian Phau | Journey 05 27:41
Job Promotions: Tips from a Distinguished Professor | Prof. Ian Phau | Journey 05 Park Thaichon 525 8 месяцев назад
Building Customer Loyalty 14:33
Building Customer Loyalty Professor Jochen Wirtz 3,399 5 лет назад
Capturing Value in the Service Economy & Competitive Advantage 9:54
Capturing Value in the Service Economy & Competitive Advantage Professor Jochen Wirtz 3,214 5 лет назад
Envisioning the new “Ivy League” of Asian business schools | Prof Jochen Wirtz 22:10
Envisioning the new “Ivy League” of Asian business schools | Prof Jochen Wirtz NUS Business School 666 2 года назад
Masterclass by Prof Jochen Wirtz | NUS EMBA 25th Anniversary 28:08
Masterclass by Prof Jochen Wirtz | NUS EMBA 25th Anniversary NUS Business School 333 2 года назад
How to Capture Value in the Service Economy | Prof. Jochen Wirtz 48:26
How to Capture Value in the Service Economy | Prof. Jochen Wirtz Mile Madinah 389 7 лет назад
Master Class: Intelligent Automation, AI & Service Robots 28:01
Master Class: Intelligent Automation, AI & Service Robots Professor Jochen Wirtz 2,924 2 года назад
A Journey of Over 1 Million Copies: Services Marketing Textbooks | Prof. Jochen Wirtz | Journey 03 20:41
A Journey of Over 1 Million Copies: Services Marketing Textbooks | Prof. Jochen Wirtz | Journey 03 Park Thaichon 541 9 месяцев назад
Thoughts on ChatGPT by Prof Jochen Wirtz 3:51
Thoughts on ChatGPT by Prof Jochen Wirtz NUS Business School 347 1 год назад
Introduction to Jochen Wirtz & the Past, Present & Future of Services Marketing 9:09
Introduction to Jochen Wirtz & the Past, Present & Future of Services Marketing Professor Jochen Wirtz 1,923 5 лет назад
From: Prof Jochen Wirtz | NUS EMBA 25th Anniversary 5:22
From: Prof Jochen Wirtz | NUS EMBA 25th Anniversary NUS Business School 227 2 года назад
Master Class: Platform Business Models 21:17
Master Class: Platform Business Models Professor Jochen Wirtz 43,091 4 года назад
Meet The Author Professor Jochen Wirtz | IIMT Open House | IIMT Bhubaneswar 23:49
Meet The Author Professor Jochen Wirtz | IIMT Open House | IIMT Bhubaneswar IIMT Open House 289 1 год назад
Service Leadership: Customer Value, Excellence and Cost-Effectiveness 2:56
Service Leadership: Customer Value, Excellence and Cost-Effectiveness Emeritus 245 3 года назад
Prof. Jochen Wirtz is one of the leading authorities in Services Marketing in Asia and the Pacific 29:53
Prof. Jochen Wirtz is one of the leading authorities in Services Marketing in Asia and the Pacific “#BusinessDetective” 345 2 года назад

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